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Steven Rauchman, MD

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Steven Rauchman, MD
North Valley Eye Medical Group
(19 Reviews)
> Get Phone Number & Directions
11550 Indian Hills Rd Ste 341 Mission Hills, CA 91345
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Did this provider ever postpone your appointment?
Sometimes, a little too often
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.67.249
March 04, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Danny xxx.xxx.32.202
September 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.64.203
July 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.5.215
June 09, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Mary Smyth xxx.xxx.106.34
April 04, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
March 08, 2012
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
by Anonymous
February 01, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider's office too loud?
No, it wasn't too loud
Did this provider listen to your input and concerns?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were you able to relax during your appointment?
Yes
by Anonymous
December 12, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you experience unnecessary pain during your visit?
No
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did you feel safe in this provider's care?
Yes
by Anonymous
December 12, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
December 07, 2011
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Map and Directions
11550 Indian Hills Rd Ste 341, Mission Hills, CA 91345