Roger Friedman, MD

Roger Friedman, MD
5400 Balboa Blvd Ste 131 Encino, CA 91316
Add a Review

Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider's staff friendly?
Yes
Did this provider answer all of your questions?
Yes
Was this provider friendly?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.216.7
August 25, 2014
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider show attention to detail?
Kind of, but not very much
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by veronica xxx.xxx.193.8
November 07, 2013
by Anonymous xxx.xxx.248.88
September 23, 2012
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Was this provider friendly?
Absolutely Not!
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Leona xxx.xxx.248.88
September 23, 2012
They answered some of my questions but I could have used more information; I had to pull the information out and it is kind of hard to do what you are not a pro in ophthalmology  Their staff was not friendly at all, I didn't feel welcome there. The doctor seems to be really knowledgeable, but the office staff really makes me want to change the doctor: issues with billing insurance, always very uptight, not friendly; the overall feeling is like they are doing you a favor by even talking to you. The office was very easy to locate. I didn't have any trouble finding it at all.
by YM xxx.xxx.25.226
September 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.3.228
July 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.184.234
June 04, 2012
Does this provider give unbiased advice?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
December 30, 2011
Was this provider's office too cold?
No, it was fine
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Would you refer this provider to a family or friend?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
December 15, 2011
Was this provider late to your appointments?
No, they were on time
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were the waiting room chairs comfortable at this provider's office?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
November 29, 2011
Add a Review