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Helene Novesteras, MD

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Helene Novesteras, MD
(6 Reviews)
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429 W Eaton Ave Tracy, CA 95376
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was the waiting area spacious?
No, but I can always find a seat
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
October 24, 2011
There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
by Alexis
July 14, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
July 06, 2011
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Do you trust this pediatrician to always have your child's best interest in mind?
Somewhat, but not enough
by Anonymous
May 26, 2011
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
May 12, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
March 04, 2011
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Map and Directions
429 W Eaton Ave, Tracy, CA 95376