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Lance Gershen, MD

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John Muir Health

Pleasant Hill, CA

John Muir Health

Pleasant Hill, CA

John Muir Health

Pleasant Hill, CA

John Muir Health

Pleasant Hill, CA
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Lance Gershen, MD
Diablo Valley Pediatric Med
(16 Reviews)
> Get Phone Number & Directions
2299 Bacon St Ste 7 Concord, CA 94520
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
by Anonymous xxx.xxx.144.11
October 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.156.191
May 31, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.194.183
April 10, 2012
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider prominently display their diplomas or business license?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
January 25, 2012
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by Tammy B.
January 11, 2012
Did this provider listen to your input and concerns?
Yes
Does this provider promptly return your phone calls?
Yes
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
by Anonymous
September 29, 2011
Was this provider's staff friendly?
Yes
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
by Anonymous
September 15, 2011
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, they had a "sick" and "well" area
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous
August 09, 2011
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by Ann Wright
July 10, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
by Anonymous
July 05, 2011
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Map and Directions
2299 Bacon St Ste 7, Concord, CA 94520