Wendell Phillips, DO

Wendell Phillips, DO
19636 N 27th Ave Ste 308 Phoenix, AZ 85027
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.173.117
January 29, 2014
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office clean?
Yes everything was neat and sterile
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.45.17
October 29, 2013
Did this general practitioner answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider late to your appointments?
No, they were on time
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Nikki xxx.xxx.32.136
August 17, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.220.110
March 06, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Would you recommend this general practitioner to others?
I Already Have
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Russell Howser xxx.xxx.75.202
February 11, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.205.65
June 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.224.242
April 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.56.143
March 19, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this general practitioner use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were you able to relax during your appointment?
Yes
by Anonymous
January 04, 2012
They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. I was very satisfied with my visit. They were helpful and I left feeling encouraged. I really like the chairs they have in their waiting room. They are high quality and comfortable.
by ron p
August 05, 2011
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