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Keith Soderberg, MD

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Tucson, AZ

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Tucson, AZ

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Tucson, AZ
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Keith Soderberg, MD
Tucson Ear Nose & Throat
(9 Reviews)
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6565 E Carondelet Dr Ste 300, Tucson Ear Nose Throat Tucson, AZ 85710
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Absolutely the WORST doctors office I have ever experienced! Was initially told the labs would be sent the order. Scheduled my blood draw to find out it hadn’t been sent. Cancelled the blood draw, called the drs. Office and requested it be faxed. Fast forward a month, drove 40 minutes for yet another draw only to find it still had been sent. Spent 50 minutes on the phone trying to connect ANYONE in their office. Not a single sole would pick up the phone. I now know every extension, all the wonderful things they’ve done to comply with CDC, how to speak Spanish, all of their expectations of their patients....and get this....HOW MUCH THEY APPRECIATE MY PATIENCE. 4 hours later the only professional there called me back. I asked how to complain about office staff and was transferred to the manager...or rather their voice mail! Avoid this office like the plaque. Now I get to request another referral to another specialist....pay another dr. visit, go to yet another lab. Thank you Dr. Soderberg for wasting my money and my time. Fire your staff.
by Rp xxx.xxx.121.35
February 09, 2021
Would you recommend this doctor to others?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did the environment feel well thought out with a holistic approach in mind?
They took a generally holistic approach to the environment within the office and I appreciated what they did.
by Anonymous xxx.xxx.114.58
November 20, 2014
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did you feel safe in this provider's care?
Absolutely Not!
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous xxx.xxx.72.7
January 19, 2013
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. It is obvious that their office is cleaned regularly. It was fantastic. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. It was easy to get the appointment time that worked for my schedule. Their prices were very fair. The level of care you get for the price is outstanding.
by Caddogramma
January 31, 2012
Would you recommend this provider to others?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Did you experience unnecessary pain during your visit?
No
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
May 24, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider offer flexible appointment times?
Yes
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
Was this provider late to your appointments?
No, they were on time
by Anonymous
April 13, 2011
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Does this provider have helpful information available online?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
March 17, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Are you going to visit this provider again?
Without a doubt!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Would you recommend this provider to others?
Yes
by Anonymous
March 14, 2011
Does this provider promptly return your phone calls?
Yes
Does this provider remember you by name?
Sometimes, but not always
Did you feel safe in this provider's care?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's office too cold?
No, it was fine
by Anonymous
March 07, 2011
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Map and Directions
6565 E Carondelet Dr Ste 300, Tucson Ear Nose Throat, Tucson, AZ 85710