Robert Thompson, MD

Robert Thompson, MD
Robert H Thompson Ltd 2058 S Dobson Rd Ste 10 Mesa, AZ 85202
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.25.223
July 28, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous xxx.xxx.27.235
March 18, 2013
Was it easy to make an appointment with this provider?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.110.54
March 07, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.251.175
September 08, 2012
Was this provider's office too cold?
No, it was fine
Was this ENT Otolaryngologist friendly?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous
November 02, 2011
Dr. Thompson has been my daughter's ENT for nearly 7 years. We have had 2 outpatient surgeries and numerous follow up visits. He is kind, professional and highly competant. The office staff goes out of their way to accomodate our appointment needs. I would highly reccomend Dr. Thompson for any ENT service you may require.
by mpol
September 28, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Would you recommend this ENT otolaryngologist to others?
Yes
Did this ENT Otolaryngologist recommend surgery too quickly?
No
by Anonymous
September 14, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
September 14, 2011
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I was confident that they were using the latest treatment methods. The office was easy enough to find. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.
by Rick
August 24, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did they follow up with you after your appointment?
Yes.
by Anonymous
July 29, 2011
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