Jeffrey Katz, MD

Jeffrey Katz, MD
Eye Institute-Southern Arizona 5632 E 5th St Tucson, AZ 85711
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you leave the office feeling satisfied with your visit?
Completely!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.223.168
October 02, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous xxx.xxx.82.195
June 14, 2013
Would you refer this provider to a family or friend?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.246.82
April 26, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you experience unnecessary pain during your visit?
No
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider late to your appointments?
No, they were on time
by Zac xxx.xxx.239.162
January 29, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.225.62
December 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.86.158
July 10, 2012
Was the waiting area spacious?
Yes
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
January 11, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
October 11, 2011
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
October 10, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
June 09, 2011
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