Did this provider's staff seem to respect him/her?
                        
                        
                            Absolutely not. They were always complaining about him/her
                        
                        
                            Was this provider's office too loud?
                        
                        
                            No, it wasn't too loud
                        
                        
                            Does this provider give unbiased advice?
                        
                        
                            No. I didn't trust their motives.
                        
                        
                            Are you confident that this provider will continue working with you until a solution is reached?
                        
                        
                            Not really, sometimes I worry they're going to stop trying to help me
                        
                        
                            Does this provider promptly return your phone calls?
                        
                        
                            Not really. I usually have to wait a long time