Steven Lugo, MD

Steven Lugo, MD
Desert Mountain Family Mdcn 8428 E Shea Blvd Ste 100 Scottsdale, AZ 85260
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Dr. Lugo is absolutely amazing and makes others in the field look like beginners. He is by far one of the best doctors I've ever seen. It is obvious that he has been exceeding his clients' expectations for many years. Hopefully he has room for you as a new patient!
by Anonymous xxx.xxx.242.30
April 21, 2013
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider answer all of your questions?
Yes
Does this family doctor use current and safe equipment?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Greg xxx.xxx.234.44
December 27, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this family doctor's staff friendly?
Yes
Did they follow up with you after your appointment?
Yes.
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.171.244
October 21, 2012
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.234.180
October 12, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.234.68
August 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.26.42
August 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.109.200
June 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.105.221
April 02, 2012
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider late to your appointments?
No, they were on time
by Anonymous
February 27, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider have helpful information available online?
Yes, but very little
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
December 01, 2011
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