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Ruskin R. Lines III, MD

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Ruskin R. Lines III, MD
(75 Reviews)
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660 N. Gilbert Rd Gilbert, AZ 85233
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Consumer Feedback

(75 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Got right into my room and he was friendly and took time to talk. Not a fast in an our doctor and he actually sees you and talks to you, not someone else. The office staff is friendly and courteous!
by Nanette xxx.xxx.52.125
July 04, 2016
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.147.232
July 24, 2014
I went in to Ruskin Lines office 6/5/2014 for a skin cancer screening and because there was a spot under my eye that I wanted looked at. Dr Lines found it to be a pre-cancerous spot along with a spot on my arm and froze off the two spots. Unfortunately, by the next day my eye had swollen nearly shut like I was punch in the eye and had to stay home from work for a couple of days. Because I'm a commercial truck driver, I'm required to document any medical procedure that could interfere with my driving. Once the swelling went down, I contact Dr Lines office to get a doctor's note about the treatment I received so I could return to work. After a few back and forth calls, Dr Lines got on the phone and told me he WOULD NOT provide any note and if he had to provide doctors notes for all his patients then thats all he'd be doing. Because of Dr Lines lack of cooperation, I lost additional work and had to schedule another doctor appointment from another doctor just to verify Dr Lines treatment would not interfere with my driving. I will not be returning to Dr Ruskin Lines office in the future.
by Brian Davis xxx.xxx.99.232
July 11, 2014
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.143.156
January 20, 2014
Does this provider treat every client equally?
Yes, they don't show favoritism
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Nancy Strong xxx.xxx.161.47
November 23, 2013
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I considered their waiting area chairs to be pretty comfortable. I didn't mind waiting at all. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by Nee xxx.xxx.98.28
November 15, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by J Chin xxx.xxx.252.89
August 14, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this dermatologist friendly?
Extremely Friendly
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.122.148
July 03, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.241.192
May 17, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.92.160
March 29, 2013
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Map and Directions
660 N. Gilbert Rd, Gilbert, AZ 85233