Kendrick Blais, DO

Kendrick Blais, DO
Polar Wind Medical Center 1867 Airport Way Ste 140A Fairbanks, AK 99701
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Consumer Feedback

(2 Reviews)
Service
3.5 star average for Service
Environment
2 star average for Environment
Expertise
1 star average for Expertise
Staff
2 star average for Staff
They consistently dismiss my concerns and accuse me of making problems up. I don't trust them to ever actually look into my concerns and see if they're valid. The restrooms here are not well-stocked. My stall had no toilet paper so I had to use a toilet seat cover. They really make no effort to maintain a professional appearance here. I was shocked at how unprofessional they looked. Whenever I have a question, even if it's very basic, they always make me schedule an appointment, which is extremely frustrating. They make no effort to make me feel special. I don't think they appreciate my loyalty to them.
by Pilot Jim
January 27, 2012
They have really great customer service here. They always put their customers first, regardless of the situation. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. This provider has helpful information available online, which is really convenient. They have a good website and online presence. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy.
by Rich Faircloth
March 01, 2011
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