Derek Hagen, DO

Derek Hagen, DO
A.A. Pain and Headache Clinic 4100 Lake Otis Pkwy Ste 208 Anchorage, AK 99508
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Would you recommend this doctor to others?
Yes
Was this doctor friendly?
Yes
Was this doctor's staff friendly?
Yes
Did this doctor answer all of your questions?
Yes
Was the provider's staff welcoming to you?
Mostly
by Tim xxx.xxx.130.93
May 08, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider use excessive foul language?
No
Would you recommend this family doctor to others?
I Already Have
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.80.98
November 08, 2013
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.141.173
October 08, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Would you recommend this family doctor to others?
Yes
by Anonymous xxx.xxx.254.42
June 05, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.20.212
April 12, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.224.34
February 19, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this family doctor friendly?
Extremely Friendly
by Anonymous xxx.xxx.44.254
January 16, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider prominently display their diplomas or business license?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
April 27, 2011
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider rush your appointment?
No
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
April 05, 2011
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