Leonard Jones III, MD

Leonard Jones III, MD
Tuskaloosa Internal Medicine 1100 Ruby Tyler Pkwy Tuscaloosa, AL 35404
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
1 star average for Recommended
The restrooms here weren't that clean, but they weren't out-of-control disgusting. I didn't mind using them but would have preferred a cleaner facility. I was surprised after my appointment that none of my questions were answered. I really wish I had gotten more information. They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. They consistently dismiss my concerns and accuse me of making problems up. I don't trust them to ever actually look into my concerns and see if they're valid.
by Gone! xxx.xxx.49.90
December 09, 2013
Were the waiting room chairs comfortable at this provider's office?
Not really
by Anonymous xxx.xxx.32.211
August 22, 2013
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.58.234
June 15, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
by Anonymous
October 11, 2011
Was this provider's office too cold?
No, it was fine
by Anonymous
May 17, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider have bad breath?
No I've never had any complaints
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
March 24, 2011
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