They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. All of my questions were answered during the appointment, which put my mind at ease. They have a very good professional reputation. I know that I'm under the care of an expert. They didn't display their qualifications. It made me nervous. The office was very easy to locate. I didn't have any trouble finding it at all.