Scott Kelly, MD

Scott Kelly, MD
Urology South 1004 1st St N Ste 320 Alabaster, AL 35007
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Consumer Feedback

(3 Reviews)
Service
3.5 star average for Service
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
I spoke with a woman on the phone who was very knowledgeable about detailed and technical questions concerning a procedure I am considering. She took the time to explain things to me. She was helpful and patient and knew what questions to ask. She knew the three places in the area where I could get the procedure.
by Stewart xxx.xxx.38.2
September 13, 2021
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you feel safe in this provider's care?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.31.49
November 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.252.2
August 06, 2012
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