Rafael Lopez, MD

Rafael Lopez, MD
Montgomery Kidney Specialist 2034 Chestnut St Montgomery, AL 36106
Add a Review

Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Expertise
3 star average for Expertise
Would you recommend this doctor to others?
Absolutely Not
Was this doctor's staff friendly?
No, they were rude
Did this provider answer all of your questions?
No
Does this provider listen to your concerns and respond respectfully?
No
How would you rate your experience with this provider?
Not good
by Anonymous xxx.xxx.105.192
September 12, 2014
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor friendly?
Yes
Are you going to visit this provider again?
Probably yes
by Anonymous xxx.xxx.145.103
June 09, 2014
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.140.186
December 19, 2013
I have never been treated as poorly as I was treated by this doctor’s office. The staff and nurse were extremely rude, ill-mannered and unprofessional. During the initial nurse/patient consultation, the nurse never looked at me, she sat with her back to me and asked question after question; unconcerned, impersonal and negligent of human interaction as one could be. After the series of questions from the nurse, Dr. Broder passed word through the nurse; because I was 10 minutes late to arrive to the appointment, he was canceling my appointment and I would have to reschedule. From there, things only got worse but are too lengthy and laborious to describe here.

I will not be going back and would encourage you to look elsewhere as well if you desire genuine, empathetic healthcare from a professional staff; someone who has your health and well being at the center of their practice.
by Mike Burkett xxx.xxx.218.100
August 29, 2013
by Anonymous xxx.xxx.180.2
November 13, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.146.81
October 15, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
October 28, 2011
Would you recommend this provider to others?
Yes
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
October 17, 2011
Add a Review