Helen M. Torok, M.D.

Helen M. Torok, M.D.
Trillium Creek 5783 Wooster Pike Medina, OH 44256
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
2 star average for Recommended
Value
4 star average for Value
I have never felt so violated by a medical practice. Do NOT go here!!!! They do not care about you.
by Violated patient xxx.xxx.168.198
October 12, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.213.91
October 08, 2013
This Dr. does procedures without permission. She is rude and does not respect anyone. Rushes thru to get to each visit. The staff is also rude. DO NOT GO TO THIS DOCTOR!!!!!

by Anonymous xxx.xxx.40.24
June 12, 2013
Are you going to visit this provider again?
Not if my life depended on it
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.117.67
May 10, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.180.134
June 18, 2012
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
by Anonymous
December 15, 2011
Were you able to relax during your appointment?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
September 14, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
August 25, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider offer flexible appointment times?
Yes
by Anonymous
July 26, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
April 28, 2011
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