Celine Daily, M.D.

Celine Daily, M.D.
1814 New Hanover Medical Park Dr Wilmington, NC 28403
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Consumer Feedback

(35 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Dr. Daily and her staff are very friendly and treat you with special care and kindness the minute you walk in the door. They truly appreciate your business and want to help you with your health issues. All the staff goes out of their way to assist you. Their office and examining rooms are very nice and comfortable. This provider is the best I've found in Wilmington. She is my favorite doctor. She does not overbook her patients so you know you are not going to have to wait for your appointment. They are always so organized and have the examination process down to a science. They have all the necessary supplies laid out and chose the most comfortable ones for me. Dr. Daily never rushes an examination. She makes you feel at ease and very comfortable. I was relieved that my OBGYN also takes the time to ask other health questions and concerns. She is very interested in me as a patient which is rare in Wilmington. I am not a number to her. If you have an insurance claim issue, her staff is wonderful in supporting and backing you to get help in resolving your claim. It is important to be responsible for making your appointments as she does have a policy to charge patients if you miss your appointment. Once you meet her, you will appreciate why she does this in keeping your costs down by giving you her utmost attention during visits. Those missed appointments only hurt the rest of her patients who she cares so much about. Dr. Celine Daily is the best and her staff is just as wonderful. Having been a patient for over 6 years, I have never had a bad experience from making an appointment, calling on an insurance issue, needing a prescription, or having an annual examination. One of the best doctor's I have ever had.
by Sandra xxx.xxx.164.76
March 29, 2014
This provider was terrible. I tried the Nuvaring, and it did not agree with me. It was hard to remember when to put it in and take it out. When I tried to contact them about going back on the pill, I was told they would review my chart and call back. They never called back that day, and when I called again, since it was a simple whether I need to come in again or just call in a prescription for a new pill the next day, I was told that they were in with a patient and would call me once they had the information. I still do not have an answer to very simple question. They made me feel like I was a pest and I very much regret ever going there in the first place.
by Alicia xxx.xxx.240.6
October 03, 2013
Does this provider remember you by name?
No, and they don't make an effort to even try
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
by Anonymous xxx.xxx.133.212
September 30, 2013
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did this OBGYN treat you with respect?
No, they were downright degrading
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
by Anonymous xxx.xxx.87.100
September 19, 2013
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.229.99
August 17, 2013
Does this provider promptly return your phone calls?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's staff friendly?
Yes
Was the waiting area spacious?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
by Anonymous xxx.xxx.207.250
August 15, 2013
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous xxx.xxx.27.13
June 20, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Was this provider friendly?
I didn't feel very welcome
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
by Anonymous xxx.xxx.90.78
June 17, 2013
Does this OBGYN use current and safe equipment?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.115.61
April 17, 2013
If I could give zero stars, I would. After reading a few reviews about Azelea, I found out that I am not the only person with this problem. They try to charge you for missed appointments that you never scheduled!

After my last doctors visit a few months ago I was told that I needed to come back in 4-6 months for a checkup. They wanted me to go ahead and schedule my 6 month appointment but I told them that I didn't want to schedule something so far away when I didn't know what I would be doing in 6 months. They told me that that was fine and I could schedule the appointment myself when the time came. Fast forward to now. I received a missed call from them one afternoon but they didn't leave a voicemail. I figured it was them reminding me to schedule my appointment. Nope. Come the next week they called me to tell me that I missed an appointment and that I needed to pay a $35 penalty fee. They said they called to remind me last week, which is why I had a missed call.

I've talked to so many people from their office about this and still they will not remove the charge and have been most unhelpful and rude. They told me that they have it in their system that they called to remind me, but they never left a voicemail! I've read other reviews for this business and I am not the only one that has had this problem, which only makes me event more upset.

I think that it is silly that they would rather lose me as a patient than rightfully remove that $35 fee because they messed up, but if that is what they want then that is what they will get. Refusing to admit when you are wrong is not a good business tactic.
by Holly xxx.xxx.77.149
February 20, 2013
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