Wendy S Jacoby, MD

Wendy S Jacoby, MD
9 WASHINGTON AVE HAMDEN, CT 06518
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
3 star average for Recommended
Value
3 star average for Value
Staff
4 star average for Staff
Was this doctor's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this doctor use current and safe equipment?
Yes
Was this doctor friendly?
Yes
Was the personalities of the staff well suited to a holistic approach to care?
Most of the staff were wonderful and I felt that they really 'got' what a holistic approach to care means.
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was the waiting area spacious?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this dermatologist friendly?
Extremely Friendly
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider have reasonable prices?
Yes
Was it easy to make an appointment with this provider?
Yes
Was this provider's office easy to locate?
Fairly Easy
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider answer all of your questions?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
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