Armando Rafael, OD

Armando Rafael, OD
580 W MAIN ST CENTENNIAL PLAZA MERIDEN, CT 06451
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Recommended
5 star average for Recommended
Value
4 star average for Value
Staff
5 star average for Staff
Did you experience unnecessary pain during your visit?
No
Did this provider have reasonable prices?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.169.41
January 08, 2014
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Are you going to visit this provider again?
Without a doubt!
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
by michelle xxx.xxx.193.6
March 25, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
February 06, 2012
Are you going to visit this provider again?
Without a doubt!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
December 05, 2011
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous
December 05, 2011
Everyone in my community knows that they are the absolute best in the field. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. This provider sometimes has promotions going on but only if you ask. You really have to look hard to find coupons.
by Anonymous
June 29, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
April 02, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
March 25, 2011
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