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Peter R Barnett, MD

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Peter R Barnett, MD
(16 Reviews)
> Get Phone Number & Directions
2928 MAIN ST STE 2 GLASTONBURY, CT 06033
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Recently had a total shoulder replacement performed by Dr. Barnett
I am 3 months out and recovering ahead of schedule. I credit my recovery to Dr. Barnett's surgical approach and the physical therapy plan he outlined.
Dr. Barnett went through every detail of the surgery with me. He took the time to answer all my questions and discussed my post surgery activities, restrictions, etc. I was well informed and did not have any post op surprises.
Completely Satisfied with Dr. Barnett.
A special THANKS to Cathleen, PA-C and Lisa in office. They were exceptional.
by S. Vassallo xxx.xxx.202.10
November 09, 2016
This is the worst practice ever and my worst visit to any doctors ever. I've been to 100s of doctors over my life and never had any issue until this practice.

Where do i start? I checked in and immediately was harassed by the front office employees. I filled out printed forms that was on their website because i was unable to access online link that they sent me ( they inputted my wrong DOB). The front lady threw the paper right in my face and started yelling at me. I should have walked out right at this moment and i regret that.

Yes i do not speak perfect english and i am a minority but never had anyone treat me like this including the doctor. Doctor was quick judgemental without asking more questions and looking at my history. I'm sure hes a good surgeon and thats why i went in but definitely not someone i would recommend if you need someone who will spent time to understand and review your info.

I wish if they had issue with my appointment ( i.e paperwork issue), they could have just rescheduled me and i would have gladly drove 1 hour again another time for it. But instead they showed their frustatation and authority on me while demaning me in front of other people. I feel this would have not been an issue if i wasnt a minorty. Just my thoughts.
by Sabi xxx.xxx.37.102
January 18, 2016
This is dr Barnett responding to 3/17/2013 review:


Dear Sir or Madam,

We're sorry to hear you had a less than exceptional experience at our office. We work hard to provide our patients with quality care and service and dislike knowing you didn't have this same experience. At this time, we don't know who you may be, but we can tell you we have the utmost respect and care for our patients. Thus, we apologize if you were not treated in the manner you saw fit. If you would like to discuss in length any misgivings or concerns about your experience, please contact our office. Because every patient matters, we hope to hear from you soon.
by Peter R. Barnett xxx.xxx.42.107
June 25, 2014
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was the waiting area spacious?
Yes, extremely spacious
Would you recommend this orthopedic surgeon to others?
I Already Have
Did this provider have reasonable prices?
Absolutely!
by Bill C xxx.xxx.50.177
February 05, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.3.210
June 18, 2013
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Would you recommend this orthopedic surgeon to others?
Absolutely Not
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.228.14
March 17, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider late to your appointments?
No, they were on time
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.228.78
October 07, 2012
The secretary for Dr. Barnett is rude, classless, and very unprofessional. I just tried to reschedule an appointment with her through insurance, and she seemed like she couldn't even be bothered. Although I am aware that the call was placed at 4:20 [10 minutes before her quitting time] there was NO reason for her attitude! She then claimed she put me on hold, when she actually hung up on me. When I called back, she said she didn't. So, now she's calling me a liar. She is the WORST receptionist/secretary I've EVER had to deal with. I HOPE THEY GET RID OF HER FAST!!!!!
by Infuriated xxx.xxx.169.45
September 07, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by p in pain xxx.xxx.207.79
August 24, 2012
I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. Dr. Barnett is qualified and knowledgeable. He has a relaxed manner. He has enough experience that he can do his job well. The only issue I have is the waiting. I have to plan on at least an hour wait past my appt. time, if I am lucky. That is the nature of an orthopedic practice. Emergencies happen. People don't blow out thier knees or break their hips on a schedule. But it is worth the wait. Try to get first morning appt. or after lunch.
by Happy Patient
February 16, 2012
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Map and Directions
2928 MAIN ST STE 2, GLASTONBURY, CT 06033