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Robert D Ellis, OD

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RICHARD L GOODWIN OD

Houlton, ME
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Robert D Ellis, OD
(11 Reviews)
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40 COURT ST HOULTON, ME 04730
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
I had this eye doctor for several years until I moved to Florida and he was the best ever!
by Michele S. Beach xxx.xxx.125.175
November 25, 2014
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was the waiting area spacious?
Yes
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
by Anonymous xxx.xxx.224.7
November 13, 2013
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Donna xxx.xxx.248.118
October 17, 2013
Was this provider friendly?
Very! The most welcoming office I've visited!
Would you refer this provider to a family or friend?
Yes
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.249.147
April 24, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Deb P xxx.xxx.100.159
February 28, 2013
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did you feel safe in this provider's care?
Absolutely Not!
by Anonymous xxx.xxx.247.110
November 10, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by Anonymous
February 16, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
December 22, 2011
Would you refer this provider to a family or friend?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
November 07, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
July 29, 2011
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Map and Directions
40 COURT ST, HOULTON, ME 04730