Kenneth F Nuzzo, OD

Kenneth F Nuzzo, OD
162 RTE 133 WINTHROP, ME 04364
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Would you recommend this provider to others?
Yes
Was this provider's staff friendly?
Yes
Was this provider friendly?
Yes
Does this provider use current and safe equipment?
Yes
Was the noise level reasonable in this provider's office?
Reasonable
Would you recommend this provider to others?
No
Was this provider friendly?
Not Really
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did this optometrist provide you with an accurate prescription?
No, the prescription they gave me was wrong and gave me headaches
Ken and his staff are all friendly and competent. I would certainly recommend his services to anyone looking for eyecare.
Would you recommend this optometrist to others?
I Already Have
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider answer all of your questions?
Yes
Ignored my requests (in multiple years) for a different kind of prescription, for a ridiculous reason. Didn't tell me that a visit wouldn't be covered by insurance until AFTER the visit. Kept giving me the wrong meds for an infection, and tried to blame it on something irrelevant (breastfeeding).

They tried to make an effort to be kind of friendly throughout my appointment, but I wasn't very impressed because it seemed slightly forced. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They sold glasses at their practice, but their selection was just terrible. There was nothing there that I liked. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
Would you refer this provider to a family or friend?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider friendly?
Very! The most welcoming office I've visited!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Are you going to visit this provider again?
Sure
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider have reasonable prices?
Yes
Does this provider use current and safe equipment?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
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