Douglas J Henry, OD

Douglas J Henry, OD
168 EAST AVE LEWISTON, ME 04240
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Does this provider use current and safe equipment?
Yes
Was this provider's staff friendly?
Friendly Enough
Was this provider friendly?
Friendly Enough
Would you recommend this provider to others?
I Already Have
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.54.42
October 09, 2014
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider friendly?
Extremely Friendly
Were the waiting room chairs comfortable at this eye care office?
They were average
Was this provider's staff friendly?
Yes
Does this provider take that extra step to make you feel special?
Yes
by Elizabeth Fogg xxx.xxx.54.42
April 23, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you experience unnecessary pain during your visit?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
by Anonymous xxx.xxx.66.99
January 06, 2014
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.131.39
December 09, 2013
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was this provider's office too cold?
Yes, I was freezing
by Admin xxx.xxx.193.184
October 17, 2013
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
by Anonymous xxx.xxx.138.250
February 15, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was this provider friendly?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by jean xxx.xxx.206.55
February 06, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.82.105
January 02, 2013
Are you going to visit this provider again?
Without a doubt!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
by Anonymous xxx.xxx.1.226
December 01, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider have helpful information available online?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.14.67
November 26, 2012
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