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James Mancini, OD

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James Mancini, OD
(40 Reviews)
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70 SOUTH ST CONCORD, NH 03301
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Consumer Feedback

(40 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
by Anonymous
June 07, 2011
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider have helpful information available online?
Yes, but its hard to find
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
May 23, 2011
I fully appreciated how attentive the doctor is. His full attention was always on my situation. He was by far one of the best I've ever seen in his field. It was obvious that he's been exceeding his patients' expectations for many years. I was impressed with the information I received regarding my condition. I was thereupon able to make informed choices. My questions were answered in way that no other practitioner was able to do. He certainly instills confidence.
I would highly recommend this practitioner.
by Anonymous
May 11, 2011
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. Everyone in my community knows that they are the absolute best in the field. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by Anonymous
May 09, 2011
Did you experience unnecessary pain during your visit?
No
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
April 30, 2011
Would you recommend this provider to others?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider late to your appointments?
No, they were on time
by Anonymous
April 21, 2011
Does this provider use current and safe equipment?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
April 06, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Anonymous
March 21, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
March 09, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider prominently display their diplomas or business license?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider promptly return your phone calls?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
March 08, 2011
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Map and Directions
70 SOUTH ST, CONCORD, NH 03301