Martin J Kerzer, DO

Martin J Kerzer, DO
857 POST RD WARWICK, RI 02888
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Went there for v=chest pain and waited over 75 minutes. While waiting a fat girl tried to sell me a flu shot. I had to walk out. He and his staff is the problem with health care, they should be in retail.
by Dave xxx.xxx.27.100
November 24, 2014
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
December 12, 2011
Does this provider offer flexible appointment times?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider promptly return your phone calls?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
June 28, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
June 23, 2011
It was not easy to reach them in an emergency. I had to call several times before I finally reached them. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. I would never visit them again. I was very disappointed. Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating.
by anne
June 08, 2011
They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by sherry
March 30, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider remember you by name?
No, I always have to remind them
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
March 21, 2011
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
March 14, 2011
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