Dr Claire Bergus OD, OD

Dr Claire Bergus OD, OD
Brockton Eye Care 772 County Street Taunton, MA 02780
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Would you recommend this optometrist to others?
I Already Have
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was it easy to make an appointment with this provider?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider friendly?
Yes
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider use current and safe equipment?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Was the waiting area spacious?
No, multiple people had to stand
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider use current and safe equipment?
Yes
Would you refer this provider to a family or friend?
Yes
Does this provider offer flexible appointment times?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the waiting room chairs comfortable at this provider's office?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider have helpful information available online?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider listen to your input and concerns?
Yes
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