Sarah L Jensen, MD

Sarah L Jensen, MD
Regional Dermatology 1463 US Hwy 61 Ste B Festus, MO 63028
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
January 19, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider answer all of your questions?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you feel safe in this provider's care?
Yes
by Anonymous
December 28, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
November 21, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
November 03, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
September 01, 2011
I was broken out with a rash over a holiday weekend. The staff was able to get me in the next morning. dr Jensen gave me a prescription which cleared me in a day. I finally slept through the night. I was so happy to get service so quickly and got back to work by the next morning.
I appreciated the front desk staff helping me get in and the quick treatment and clearance of my rash!
by JJ
July 16, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
June 02, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider treat every client equally?
Yes, they don't show favoritism
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
May 17, 2011
I visited her after being referred by a friend. My acne--which has been treated by another dermatologist for years--has finally cleared. I am so happy and recommend Dr. Jensen to all my friends and family. Great care!!!
by Kaitlin
April 18, 2011
All I can say is “THANK YOU, THANK YOU, and THANK YOU! I called to make an appointment with this office after hearing such great reviews from my neighbor. He stressed how wonderful the entire office was not to mention the doctor. I was asked questions about my insurance (which was NOT a problem) and about my address and other contact info again not a problem. I felt the office was striving to protect my identity by making sure I was the actual card holder…. WOW with all of the identity theft going on I felt this office was definitely working hard to protect my interest. Kudos’!! I was then asked which day and time would work best for my schedule which I thought was different than other offices because they would simply rattle off their next available or just giving me what worked best for them. I felted truly welcome and that they were eager for my business so I enthusiastically gave her what she needed to accomplish this and she made my appointment. It was just as my neighbor said, the office was very clean and cozy, the front desk greeted me immediately upon arrival, and after sitting for maybe 3-5 minutes if that long I was taken to a room. My concerns were addressed I felt at ease and reassured that my concerns was nothing to worry about. I truly had a wonderful experience at Regional Dermatology and I will “without a doubt” spread the word that this office is truly a blessing from above to be here in our Festus/Crystal City area. Keep up the good work, and please do not let ignorant, absent-minded, and foolish chatter spoil the professionalism and integrity of dream.

by TAS
April 11, 2011
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