Robert H Brown, MD

Robert H Brown, MD
280 WASHINGTON ST STE 212 BRIGHTON, MA 02135
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Consumer Feedback

(12 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this dermatologist friendly?
Extremely Friendly
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were the waiting room chairs comfortable at this dermatologist's office?
Extremely comfortable; I could have fallen asleep
by Anonymous xxx.xxx.196.118
April 18, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.10.254
November 06, 2012
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.64.10
November 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Ray Bailey xxx.xxx.162.198
July 10, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
January 31, 2012
Did this provider rush your appointment?
No
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Would you recommend this dermatologist to others?
If I Had To
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
November 02, 2011
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Did this provider answer all of your questions?
No, I left confused and frustrated
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Did you experience unnecessary pain during your visit?
No
Were the waiting room chairs comfortable at this dermatologist's office?
They were average
by Anonymous
October 02, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
September 21, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
July 22, 2011
I went to Dr. Brown as a referral many years ago for what I thought was a wart on my finger. He took one look and realized it wasn't a wart at all, but what's called a "digital mixoid cyst" which was under the skin and between the knuckle of my finger. He referred me to a surgeon in Newton who did the surgery on an outpatient basis. I found Dr. Brown reliable, but I don't have a lot of experience with him, so can't say if he's terrific. However, I did get a second referral to him, by my new primary care for what he thinks is rosasia (spl). I haven't seen Dr. Brown yet regarding that, but was planning on going because I now have a mole I'd like him to look at and he's the only dermatologist that has been a referral for my doctor's office's area.
by Sandy M.
June 10, 2011
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