Lalla S McHugh, PT

Lalla S McHugh, PT
10 Forbes Road Braintree, MA 02184
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
The best physical therapist I've ever gone to!
by Chez xxx.xxx.232.66
March 27, 2015
A true healer/ PT
by Anne B xxx.xxx.152.93
July 28, 2014
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you experience unnecessary pain during your visit?
No
Did the physical therapist pressure you to extend your therapy unnecessarily?
Not at all. As soon as I recovered, they told me I didn't need to come back
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by khall xxx.xxx.77.174
January 16, 2014
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Are you going to visit this provider again?
Without a doubt!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.151.131
May 22, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider offer flexible appointment times?
Yes
Does this provider promptly return your phone calls?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.189.35
December 31, 2012
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They worked wonders helping me recover from my injuries. I will definitely be recommending this physical therapist to my friends and family. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.

I have been to many physical therapists in my lifetime for various issues. This is by far the best place that I have ever been to, so much that I have referred many family members and friends here and I will continue to do so. I have gotten so many thanks from these people for telling them about this physical therapy facility. They were so elated that they found such a caring group. The physical therapy is outstanding!
by NC xxx.xxx.176.26
November 11, 2012
Would you refer this provider to a family or friend?
Yes
by Anonymous
February 16, 2012
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I am going to refer everyone I know here. I absolutely love this place. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff.
by Anonymous
January 05, 2012
Does this physical therapist use current and safe equipment?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider answer all of your questions?
Yes
by Anonymous
July 22, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
June 15, 2011
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