Jeffrey L Morrill, OD

Jeffrey L Morrill, OD
480 W CENTRAL ST FRANKLIN, MA 02038
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Consumer Feedback

(51 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I love to use Local Businesses when possible, but I will never return to this office. With all that is going on, I had to return there 3 times to see why the prescription in my new glasses, that I tested there and purchased there, were not right. Headaches, dizzyness, lenses were totally off. They first sent me away saying I didn't keep them on long enough to get used to the new lens, then I went back and they sent them out to get re-aligned, saying the previous girl took me for an "uplooker", which is a term they used. they came back in 2 weeks and again they weren't right, but I kept trying to wear them. Now my 90 days is up and I will need to pay for a new exam, and out of pocket lens. So disappointed in their resolve, will never go back.
by Barbara xxx.xxx.79.190
October 28, 2021
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.37.61
April 02, 2013
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Did you experience unnecessary pain during your visit?
No
Did this provider answer all of your questions?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.190.98
January 22, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.56.18
November 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by susie xxx.xxx.163.21
September 05, 2012
I love this office has a amazing staff ! They found a hole in my 13 year old sons retina and sent us to another office and if it wasn't for them he would be blind in his right eye! completely satisfyed with our experiences
by JY xxx.xxx.144.230
August 17, 2012
Worse eye Doctor I ever had in the 60 years I have been warring glasses and contact lenses. I'm very mild mannered man and because he couldn't correct the vision in my left eye while fitting me with a contact lens he yelled at me, YES yelled at me and told me to find a new doctor. All he is good for is simple eye care. If you have special issues I would seek help from another eye doctor.

AC
by AC xxx.xxx.53.14
August 01, 2012
The eye doctors are fine. DO NOT USE THE EYE GLASS SERVICE. SUZETTE will shake you down to get more money from you. VERY expensive glasses with horrible results. Go to Lens Crafters or online.
by Mary xxx.xxx.21.93
July 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Venice xxx.xxx.15.186
July 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.246.4
May 03, 2012
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