Robert A Buonfiglio, OD

Robert A Buonfiglio, OD
200 WALNUT ST SAUGUS, MA 01906
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was this provider's staff friendly?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.220.37
May 16, 2013
Does this provider give unbiased advice?
Yes
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
by Anonymous xxx.xxx.227.5
December 06, 2012
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider prominently display their diplomas or business license?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.227.5
December 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.83.67
July 17, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly. T. I was so impressed with the progress I was able to make after visiting them. All my questions were answered
by mraf01906 xxx.xxx.126.155
June 19, 2012
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
November 27, 2011
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office clean?
Yes everything was neat and sterile
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
April 27, 2011
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