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Gail M Herzig, MD

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Gastroenterologists

TMCCC Gastroenterology - Stoneham

Stoneham, MA

TMCCC Gastroenterology - Stoneham

Stoneham, MA

TMCCC Gastroenterology - Stoneham

Stoneham, MA

TMCCC Gastroenterology - Stoneham

Stoneham, MA
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Gail M Herzig, MD
(5 Reviews)
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131 ORNAC STE 660 CONCORD, MA 01742
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Dr Herzig is wonderful. I recommend her highly for GI care.
by Dan xxx.xxx.196.177
September 22, 2015
I had my colonoscopy 6yrs ago and was finally able to block this horror from my memory until yesterday. I was made aware yesterday that I am not the only one who had a terrible experience with Gail Herzig. I had my baseline colonoscopy done at age 50. I chose Gail Herzig because she was a woman, had a good reputation and I thought going to her outpt clinic would make an icky procedure just a little more comfortable. The bottom line is that the Versed and whatever other IV meds given to me did not work. In the procedure room, I was chatting with the nurse when I heard Dr. Herzig enter and comment that I was still talking. Apparently I was not zonked out as I should have been. Without saying hello, without seeing her face, she immediately started inserting her instruments. I started to scream and moan and cry and I heard her say that I couldn't be given any more meds. She completed the scope, left the room, I was brought to recover in a multi shared room. When dressed, I was brought to her office for a 5 minute re-cap. She never apologized for my horror filled experience. All she said in re: to my pain was that I should have future colonoscopies done in the hospital. She nor her office ever followed up with me...no phone call, "how are you doing?" Nothing in writing re: the results were sent to me and they never sent a follow up to my PCP. A few day later, I was lying on my sofa and started to cry uncontrollably. Having never had a nervous breakdown before, I can only imagine that this was what was happening. I now can look back and realize that I experienced a violation and it was not unlike a rape. I encourage all to have procedures done in the hospital so that appropriate meds can be given. I encourage all to have face to face consults to make sure you are choosing the best person to fit your needs.
by Renee xxx.xxx.180.219
September 18, 2015
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.170.239
December 03, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.103.180
June 24, 2013
They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. I was very satisfied with my visit. They were helpful and I left feeling encouraged. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by Barbara
January 17, 2012
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Map and Directions
131 ORNAC STE 660, CONCORD, MA 01742