They are so courteous when it comes to offering glasses repairs or adjustments. They'll fix them right in front of you, no waiting necessary. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
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