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Donald H Czelusniak, OD

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Donald H Czelusniak, OD
(12 Reviews)
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76 SUMMER ST STE 120 FITCHBURG, MA 01420
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I like him very much. But I am told that he retired and his business moved to another optometrist. Please update the information on his practice and who has replaced him. I hope he or she is just as good.
by Anonymous xxx.xxx.58.202
April 29, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous xxx.xxx.156.50
March 27, 2013
Does this provider use current and safe equipment?
Yes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.36.46
January 29, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.180.54
June 21, 2012
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They are always so friendly and welcoming to me during my appointments. They strive to make every patient feel valued and important.
by Anonymous
February 21, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
January 14, 2012
Did this provider listen to your input and concerns?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
by Anonymous
December 14, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
October 04, 2011
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I don't know of anywhere else that would've taken better care of me. I had a great experience. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by Anonymous
June 28, 2011
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Were the waiting room chairs comfortable at this provider's office?
They were average
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
June 15, 2011
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Map and Directions
76 SUMMER ST STE 120, FITCHBURG, MA 01420