Russell J Andrews, MD

Russell J Andrews, MD
777 Knolwes Drive Suite#9 Los Gatos, CA 95032
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Consumer Feedback

(12 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did you leave the office feeling satisfied with your visit?
Completely!
Did you leave the office feeling satisfied with your visit?
Completely
by Joan xxx.xxx.45.215
May 29, 2014
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Does this provider treat their staff well?
Kind of, but not very well
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.0.230
April 26, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.64.118
February 13, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.78.3
December 03, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.205.43
June 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.160.251
June 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.1.94
April 09, 2012
Was this neurosurgeon friendly?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Would you recommend this provider to others?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
November 20, 2011
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
June 14, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and attentive. They have some of the best patient service I have ever seen. Putting their patients first is definitely a priority here and it shows. . The level of care you get is outstanding. Dr. Andrews always takes his time with you to make sure you get the care you need.
by T.J.
June 06, 2011
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