Steve R Klafeta, MD

Steve R Klafeta, MD
245 CHERRY ST SE STE 207 GRAND RAPIDS, MI 49503
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Caring, thorough, takes time to answer questions.
by Adra xxx.xxx.44.239
November 28, 2015
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.205.199
March 15, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider promptly return your phone calls?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
December 22, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was the waiting area spacious?
Yes, extremely spacious
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
August 02, 2011
Great results. Worth waiting for a competent surgeon and staff.
by Jon V
July 19, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I got an appointment quickly. I've never had to wait too long. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They always made sure that I wasn't in any pain. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by Angela B
April 04, 2011
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