Matthew K Paul, MD

Matthew K Paul, MD
2662 EDITH AVE REDDING, CA 96001
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this doctor answer all of your questions?
Some were answered
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
Yes
Was this doctor friendly?
Yes
Does this provider answer the phone in a reasonable time when you call?
Mostly
by Anonymous xxx.xxx.191.43
August 01, 2014
Dr. Paul does great work but the aftercare was horrible. Had people with me who heard what I was suppose to do and not do. Went back four weeks later and he had non idea what surgery I had or what date the surgery was. Told me something completly different then four weeks earlier. When my boyfriend told him no you said something different we were called liars. His office staff was arguing over who patients names were and he accused me of being on medication. I told him I never took any of those medications and he argued with me. Went back the next day and asked for a copy of my records. He had wrong information in my records and other patients info in it. I will never go back to this office. I left frustrated and full of questions he couldn't or wouldn't answer.
by sarah xxx.xxx.134.41
May 21, 2014
Was this doctor friendly?
Not at all
Did this doctor answer all of your questions?
No, I left confused and frustrated
Would you recommend this doctor to others?
Absolutely Not
Was this doctor's staff friendly?
Yes
Does this provider listen to your concerns and respond respectfully?
No
by JC xxx.xxx.165.154
May 07, 2014
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider have reasonable prices?
Absolutely!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Is this provider's business conveniently located?
Yes, it is very conveniently located
by N Chambers xxx.xxx.227.70
October 14, 2013
I received excellent care from the doctor and his entire staff. They are very busy but took the time to make sure I was comfortable and all my questions were answered. I would highly recommend Dr. Paul.
by Lisa Parenzin xxx.xxx.151.158
July 12, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.94.25
March 12, 2013
Did you feel safe in this provider's care?
Absolutely Not!
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter
by Anonymous xxx.xxx.179.193
March 08, 2013
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.17.116
December 27, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very welcoming. They are friendly and professional, and make the whole experience as good as it can be. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was easy enough to find. If I end up with another injury I'll go back.
by Redding Hunter xxx.xxx.54.1
April 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.2.143
March 21, 2012
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