Directory > Providers > Doctor > Orthopedic Surgeon > IL > Decatur > John C Kefalas, MD > Reviews

John C Kefalas, MD

Nearby

Orthopedic Surgeons

Central Illinois Hand Ctr

Decatur, IL

Mark Huss, MD

Decatur, IL

Henrik Mike Mayer, MD

Decatur, IL

Orthopedic Specialists

Decatur, IL
Get Featured on Wellness.com > Learn More
John C Kefalas, MD
(14 Reviews)
> Get Phone Number & Directions
1770 E LAKE SHORE DR STE LL1 DECATUR, IL 62521
Add a Review

Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Was this provider's office too cold?
No, it was fine
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
by Anonymous xxx.xxx.161.225
March 15, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by dan hector xxx.xxx.156.40
February 21, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.136.162
August 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Jason Kirby xxx.xxx.12.3
May 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.45.153
May 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.24.213
April 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by hurt calf xxx.xxx.101.224
March 21, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern Imay have. I really like dr kefalas and his staff. I would recommend him to family an friends
by Stephanie h
February 17, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
February 13, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
February 10, 2012
Add a Review
Map and Directions
1770 E LAKE SHORE DR STE LL1, DECATUR, IL 62521