Mordo Suchov, MD

Mordo Suchov, MD
Gastroenterology Associates 16260 VENTURA BLVD STE LL-15 ENCINO, CA 91436
Add a Review

Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I was seen be a NP named Maria, she was friendly and explained why I was having such painful stomach problems.
She diagnosed me with IBS because I have been battling with chronic constipation for a couple of years, and did not find any comfort by trying almost every over counter medication that none offered any relief. I was spending about a hundred dollars a month for these remedies.
She then prescribed two medications, and when my pharmacist tried to fill them the doctor's office refused to release them. I have attempted to contact office on more than six or seven times looking for answers but all my attempts failed and my messages were never returned. additionally, on some occasions when I did speak to staff, I was treated very rudely and
dismissive and I was told that Maria will not allow RX's to be filled without any plausible explanation.
I have attempted to make an appointment for follow up visit with Maria in person for some clarification then I was told I have to wait about three months for authorization from LA Care.
I am 59 years old and have had many interactions with doctors but this one kept me reeling and wondering WHY?
I am very disappointed in this doctor, and asked myself where is the compassion? I thought Doctors mission is relieve patients from pain and suffering, unfortunately this experience have left me in pain and suffering.
by Michael Shelebian xxx.xxx.23.182
January 19, 2015
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.7.140
August 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.57.4
May 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.78.254
April 10, 2012
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
February 20, 2012
Would you recommend this gastroenterologist to others?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider rush your appointment?
No
by Anonymous
September 02, 2011
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. And Dr. Maria is the best doctor in the world!
by Eric & Olesa
August 22, 2011
Was this gastroenterologist's staff friendly?
Yes, they went above and beyond
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
August 05, 2011
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider have reasonable prices?
Absolutely!
by Anonymous
April 26, 2011
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They were friendly and made me feel at home. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by PR
March 01, 2011
Add a Review