William N Katkov, MD

William N Katkov, MD
2001 SANTA MONICA BLVD STE 780W SANTA MONICA, CA 90404
Add a Review

Consumer Feedback

(43 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this gastroenterologist use current and safe equipment?
Yes; the equipment is very advanced
by Anonymous
January 11, 2012
Was it easy to make an appointment with this provider?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
December 12, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
December 02, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this gastroenterologist answer all of your questions?
Every question I had was answered thoroughly
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
November 09, 2011
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous
November 03, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this gastroenterologist use current and safe equipment?
Yes; the equipment is very advanced
Was this provider's office too cold?
No, it was fine
by Anonymous
October 27, 2011
They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They gave me sufficient information to make a decision about my treatment plan. I was happy with the staff; they were quite friendly and made me feel welcome.
by Paula Elins
October 03, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
September 19, 2011
Did you feel safe in this provider's care?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
September 11, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
July 14, 2011
Add a Review