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Richard L Eglow, MD

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Richard L Eglow, MD
(12 Reviews)
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2200 BURDETT AVE STE 103 TROY, NY 12180
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Very compassionate staff, office, and doctor!
by Thankful patient xxx.xxx.152.124
February 25, 2016
Would you recommend this gastroenterologist to others?
Yes
Did this provider take time with you at your appointment?
Mostly yes
Does this gastroenterologist use current and safe equipment?
Yes
Did this provider give the impression that they cared about your concerns?
Mostly
Was this gastroenterologist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.169.66
March 18, 2014
Would you recommend this gastroenterologist to others?
Yes
Did this provider take time with you at your appointment?
Mostly yes
Does this gastroenterologist use current and safe equipment?
Yes
Did this provider give the impression that they cared about your concerns?
Mostly
Was this gastroenterologist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.134.2
March 18, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider offer flexible appointment times?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.66.40
December 17, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.28.232
March 24, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the waiting room chairs comfortable at this gastroenterologist's office?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
February 07, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was it easy to find parking at this provider's office?
Yes, it was convenient
Would you recommend this gastroenterologist to others?
Yes
by Anonymous
February 07, 2012
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
October 12, 2011
Would you recommend this provider to others?
Yes
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
July 18, 2011
I scheduled an appointment a month ago. They called me on Tuesday to cancel my Friday appointment saying that Dr Eglow has closed his practice to patients that have seen other GI doctors. I explained that they asked me that question when I called.... which at the time I indicated that I was at an appointment for 5 minutes with another GI doctor who scheduled a bunch of tests and never actually did anything. I did not take the tests. They then cancelled my appointment and offered me an appointment with another doctor. I can understand (to some degree) if they do not want to take on "second opinions" but this is clearly NOT the case here and they offered my no opportunity to explain. THe lady on the phone simply indicated that she was the messenger and my appointment had to be cancelled.
by Very disappointed!!!
July 05, 2011
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2200 BURDETT AVE STE 103, TROY, NY 12180