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Haroutun H Hovanesian, MD

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Haroutun H Hovanesian, MD
(2 Reviews)
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409 N CENTRAL AVE GLENDALE, CA 91203
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Consumer Feedback

(2 Reviews)
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.139.68
July 20, 2012
My appointment was at 9:00 a.m. I wasn’t seen until 9:25. And I was the only patient there!

The front office person was unfriendly. Harounian was not friendly and only saw me for 10 minutes. Only the nurse was nice.

The first thing the front office person said to me when I walked in the door was “Have you been here before?” No “hello” or any other greeting. A form was provided for me to sign stating that I had been given privacy paperwork that not been given to me. The copies of the other forms I had to fill out were so shoddy, they were illegible in some parts.

No receipt for co-payment was given. I had to ask for it. I had to wait an additional 15 minutes after my exam to get the receipt. During the time I was waiting, the front office person went over to a mirror and adjusted her hair.

The waste baskets in the bathroom and in Hovanesian’s exam room were full. Obviously no one took out the trash the night before. There were no paper towels in the bathroom. It’s not very reassuring to feel like you are in a dirty clinical environment.

Hovanesian:

He did not see the pinguecula in my right eye until I pointed it out. I mentioned it out when he was finished with the exam and about to leave. He looked again and stated it’s a pinguecula.

He did not address my other problems which I explained to the nurse.
After he saw the pinguecula in the right eye, I asked if he saw anything in the left eye. He said no. He did not take another look. I had told the nurse that I felt something on my left eye. Did he even read the nurse’s notes?

He did not discuss with me the results of any of the exams. He gave me a prescription for eyeglasses, but did not discuss how much or little I needed glasses.

In summary, it didn’t seem like the front office or Hovanesian cared about me as the patient.
by an xxx.xxx.32.247
May 16, 2012
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409 N CENTRAL AVE, GLENDALE, CA 91203