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William M Thompson, MD

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William M Thompson, MD
(5 Reviews)
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1960 ELECTRIC RD ROANOKE, VA 24018
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.242.19
May 30, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Betsy xxx.xxx.1.10
July 30, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.80.224
June 01, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
October 12, 2011
I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Anonymous
June 06, 2011
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Map and Directions
1960 ELECTRIC RD, ROANOKE, VA 24018