Steven A Lamb, MD

Steven A Lamb, MD
29101 HEALTH CAMPUS DR STE 310 WESTLAKE, OH 44145
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office too loud?
No, it wasn't too loud
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
January 11, 2012
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I appreciated that they were able to get me in right away when I needed to be seen. I've never had to wait. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I will absolutely be returning to see them again. I wouldn’t trust anyone else. They are always prepared for my appointment and remember everything about me.
by Debi
December 27, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider have helpful information available online?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
November 16, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider late to your appointments?
No, they were on time
Would you recommend this urologist to others?
Yes
by Anonymous
November 09, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Are you going to visit this provider again?
Without a doubt!
by Anonymous
July 11, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
July 01, 2011
Did you experience unnecessary pain during your visit?
No
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
March 28, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider offer flexible appointment times?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider prominently display their diplomas or business license?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
March 17, 2011
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