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Robert W Jackson, DO

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Rheumatologists

Regional Specialty Clinic

Kirksville, MO

Robert W Jackson, DO

MEMPHIS, MO

Robert W Jackson, DO

MEMPHIS, MO
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Robert W Jackson, DO
(7 Reviews)
> Get Phone Number & Directions
800 W JEFFERSON KIRKSVILLE, MO 63501
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
2 star average for Staff
Recommended
3 star average for Recommended
Very good doctor.. he has really helped me for several years... tried alot of different therapies.. would reccomend him to anyone....
by Cathy Snyder xxx.xxx.127.93
August 26, 2017
I hate to be negative because Dr. Jackson is well-versed, smart, and takes an approach to treatment that balances medical treatment with alternative supplemental care, but HOLY MOLY am I tired of going to his office and waiting 2+ hours to see him.

1. He never takes notes. Ever. So between visits he forgets your situation, symptoms, and possible diagnosis, and you have to start from scratch each time. If I didn't keep a binder of conversation notes, EVERY test result, EVERY medicine I'm on, EVERY symptom within a detailed symptom log, we'd never get anywhere. I ended up diagnosing myself and when I suggested the Dx he said "well you don't have those symptoms", to which I replied by asking him to pull up the diagnostic criteria and go back through them with me - they all fit. He'd forgotten every one of my symptoms, and hadn't bothered to review my chart or test results. He didn't even know my test results were there.
2. No matter where you visit him your waiting room wait time is at least 45 minutes - usually longer - and the wait time for him after you've been through intake in an exam room is at least another hour. I watch a lot of patients for other travelling doctors be shown to their rooms to be seen while I'm sitting there waiting for him, so it's pretty obvious that it's just him. The nurses at check-in confirmed that it's just him, and they apologized profusely when my waiting room wait time with my 4 year old son exceeded an hour and 20 minutes.
3. I felt like I just shouldn't ask questions because he'd forget what answer he gave me and what treatment he recommended, so I just researched on my own and consulted with other specialists to compile information.

One thing he does well is making himself accessible for conversation and questions in between appointments via phone.
by E Smith xxx.xxx.237.96
December 15, 2016
I feel like my appointment was pointless. The doctor answered none of my questions, nothing was accomplished, and I felt worse when I left. Their staff was friendly enough, but they didn't go out of their way to help me. I wasn't worried about their equipment in the least. It was safe and well taken care of. The chairs in their waiting room at this doctor's office weren't the best but they served their purpose and I couldn't complain. The staff was decent, but they didn't go out of their way to help me. Plus you have to wait for ever on him and some time he never shows up and I don't think I have what's wrong with me as he is diagnosed what's wrong with me me!
by Alias xxx.xxx.92.90
May 21, 2014
Did you experience unnecessary pain during your visit?
No
Did you feel safe in this rheumatologist's care?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.172.44
November 07, 2013
Did this provider give you tips and strategies to prevent and reduce inflammation at home?
No, I wasn't given any helpful information
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
by Anonymous xxx.xxx.222.72
October 09, 2013
They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. Dr. Jackson refused to listen to my concerns or answer any questions about my condition. He ignored my complaints and refused treatment or tests. He further said dictated in my medical files that I was refusing treatment, although it was my first visit. I DO NOT recommend any person vis9iting this so called Doctor.
by Bethia Walters xxx.xxx.248.140
March 19, 2012
Would you refer a family member or friend to this rheumatologist?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this rheumatologist remember you and your circumstances at every appointment?
Yes
by Anonymous
February 09, 2012
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Map and Directions
800 W JEFFERSON, KIRKSVILLE, MO 63501