Donald Thomas Jr, MD

Donald Thomas Jr, MD
Arthritis & Pain Assoc Of Pg 7300 Hanover Drive, Ste. 201 GREENBELT, MD 20770
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
I called 3/26/14 to pay on a $119.29 bill. Informed the young lady I would be paying $19.92. Lord she charged $119,29 on my visa. Called the two days later and Barbara the billing supervisor assured me that she would return my money less the amount I wished to pay. Well 7 days later no money. Why steal from a senior who is trying to pay her bill. Do the practice need the money that bad. Watch your money
by sanda thomas xxx.xxx.249.172
April 02, 2014
Did this rheumatologist have an entertaining selection of waiting room magazines?
Yes
Was this rheumatologist's staff friendly?
Yes, they went above and beyond
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by GS xxx.xxx.136.6
October 09, 2013
Was this provider's staff friendly?
Friendly Enough
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel safe in this rheumatologist's care?
Absolutely! I knew I was being cared for by an expert!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.73.19
September 10, 2013
Was this provider's office easy to locate?
Only with clear directions
Was this rheumatologist's office clean?
Yes everything was neat and sterile
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this rheumatologist use excessive foul language?
Not at all! They are always respectful and courteous!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.168.11
June 03, 2013
Does this provider offer any coupons, discounts or promotions?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this rheumatologist rush your appointment?
No
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were you able to get answers to simple questions from this rheumatologist without scheduling an appointment?
Yes
by Anonymous xxx.xxx.38.6
April 15, 2013
Did this provider explain your test results to you?
Absolutely. Every detail was explained to me
Was this rheumatologist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.183.65
March 22, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Amy xxx.xxx.164.12
March 09, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Was this rheumatologist able to answer all of your questions?
Every question I had was answered thoroughly
Did this provider explain your test results to you?
Yes
by LEL xxx.xxx.164.6
January 11, 2013
Was this rheumatologist's office clean?
Yes! I was amazed at how clean it was!
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.38.218
November 28, 2012
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. Their prices were very fair. The level of care you get for the price is outstanding. They are one of the most reliable doctors I've ever been to. They always keep their appointments, and even call me to remind me the day before. I couldn't believe how clean and organized their office was. It was one of the cleanest offices I've ever seen. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated.
by Xiang
August 09, 2011
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