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Douglas H Richie Jr, DPM

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Douglas H Richie Jr, DPM
(22 Reviews)
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3771 KATELLA AVE STE 207 LOS ALAMITOS, CA 90720
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Avoid this Dr., was not satisfied, wrote him a letter and his response contra dict the facts.
by mj xxx.xxx.113.33
November 11, 2019
Did your provider ask enough questions that you felt they took a holistic approach to your appointment?
I was impressed. From the soothing music to the time they spent with me. I definitely knew they took a holistic approach to their service.
Did you leave the office feeling satisfied with your visit?
Yes
Was this podiatrist friendly?
Yes
Does this provider listen to your concerns and respond respectfully?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Mostly yes
by Anonymous xxx.xxx.199.92
September 08, 2014
Did you think that this provider was thorough with you during your appointment?
Very
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider compassionate to you and your situation?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Was the wait time for your appointment reasonable once you got to the office?
Yes
by Anonymous xxx.xxx.49.162
July 17, 2014
For many months my husband has been seeing Douglas Ritchie, Seal beach and Los Alamitos Podiatry about foot ulcers. For the last 8 weeks, (that I am absolutely sure of) I have asked each visit about smell and visual symptoms of infection. Each time I have been told there is no infection and the smell is just "feet" smell. Intellectually, I did doubt this, and should have doubted it more. The "doctor" was POSITIVE there was no infection and NEVER even ordered a culture from the gaping wounds, xray..nothing. I finally took him to wound care. Two nurses and the doctor diagnosed infection by the smell alone. Jerry has an advanced bone infection and may lose each big toe. Amputation was the doctor's immediate suggestion. We are going to try and save them, but it does not look good. That will leave one foot with only the 2 small toes. Why are doctors such F@#$%^&*()ing lazy, apathetic a**holes? The worse part is, he already lost his breastbone and delayed cancer treatment because of the EXACT same behavior from 2 other doctors.
by susank xxx.xxx.146.70
April 09, 2014
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Would you refer this provider to a family or friend?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.120.94
June 18, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.6.86
May 20, 2013
What can I say? I went to Dr. Richie for a 'second opinion' since my previous DPM made two orthotics to address the pain I had from hiking and backpacking trips. I was scheduled for a High Sierra Trail trip this fall where I'd be doing 72 miles over the course of four days and wanted to address the continued issues I had with pain to where I was always the last one done on long day hikes due to pain. I tried different shoes, etc. In short, it's been a work in progress (blisters, toe bang, and super pain in my feet). From the start of the appointment (they took X-rays of my feet) to reviewing my gate (you're right leg is smaller it appears) to measuring my leg length it was apparent that my results were going to be different. Normally with my previous DPM using the same lab (KLM?) it was a two week turn to get my orthotics. This time it was FOUR days later. Talk about service! I couldn't WAIT to try them- I did this last weekend by doing a hike up to Timber Mtn which wasn't too remarkable (some pain in the left arch due to not acclimating prior) but once on the top we started down the nearly 5 miles to the parking lot- I was so comfortable that I made it down in an hour and a half. Talk about making time- anyone that's been on ice house canyon knows it's got some grade to it- but none the less I was in great shape after that 10 mile hike. While there are other DPM 's that focus on sports medicine Dr. Richie reviewed my orthotics against my arch and he showed me that that they didn't fit my arch and explained why I was in pain. The proof is in the pudding as they say and my feet are pain free. Thanks to Dr. Richie!!!!
by Anonymous xxx.xxx.125.168
April 07, 2013
Was this provider's office too cold?
No, it was fine
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Did they follow up with you after your appointment?
No, but they said they were going to!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.200.231
April 05, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was the waiting area spacious?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.19.220
December 26, 2012
We had inquired about insurance coverage first. They said it was a $35.00 copay. I had traveled total of 3 1/2+ hours to see Dr. Richie. After filling out paperwork, waiting in the waiting room and waiting extensively in the patient's office, I am seen by an apprentice who consults with the doctor in the hallway. I told them I came to see DR. RICHIE. When the doctor came in, he talked about his life, and asked plenty of non-related questions. X-rays were taken and again the apprentice walks in and wraps my feet. They did not help me with finding therapy. If you don't care about who will see you and don't care about after visit care then go here. They billed 56.58 more than they had told us when we asked. I advise against this practice.
by LBNurse xxx.xxx.96.233
December 17, 2012
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Map and Directions
3771 KATELLA AVE STE 207, LOS ALAMITOS, CA 90720