Walter Hayes, DPM

Walter Hayes, DPM
1000 Windover Suite A Jonesboro, AR 72401
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Recommended
4 star average for Recommended
Has taken care of my diabetic elderly mother's feet for 10+ years. He has done a wonderful with her care. Courteous staff, pleasant environment short waiting time.

Dr. Hayes answers and explains any questions she has.

Have recommended in past and will continue to do so.
The office is great. I visited the one off of Windover. The staff showed excellent courtesy. Dr. Hayes is a great podiatrist, and I would definitely return for future appointments. His bedside manner is straight and to the point. He does not BS around. ..lol...but on a serious note, he is great as a person and a doctor.
excellent podiatrist !!!!!
FIND SOMEONE ELSE. GO TO A MEDICAL DOCTOR, INTERNAL MEDICINE SPECIALIST, OR AN ORTHOPEDIST. FAIR WARNING.

I am diabetic and visited this practitioner on three occasions in one month. He grossly misdiagnosed a serious, well developed diabetic foot problem, saying during each visit that it was a simple 'overuse injury' and would take months to resolve, even though I was only an everyday ambulator; not a runner. He was more interested in my shoes and custom inserts than my visibly problematic foot. He neither took x-rays, ordered lab tests, nor performed any type of vascular blood flow test. As a result, I languished for almost a year by following his advice to 'just take it easy for several months'. Another physician found the actual underlying cause, unrelated to overuse, and began intensive treatment. Since seeing Hayes, I tell everyone I meet about my horrible story and have now heard many similar anecdotes about his seeming lack of skill and competence, regardless of ease of appointments, office cleanliness, and support personnel.
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider listen to your input and concerns?
Yes
They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They always take that extra step to make me feel special. I always enjoy my appointments here. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Was this provider's office too cold?
No, it was fine
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was the waiting area spacious?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
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